Once you have completed the online payment portion of your order, you will receive an Order Confirmation Email.
Once you have completed the online payment portion of your order, you will receive an Order Confirmation Email.
Yes, we can ship outside of Canada. Additional charges are extra and a customer service representative will contact you to provide you those extra charges after the order has been placed.
We ship throughout Canada; including the Yukon, Northwest Territories and Nunavut.
Shipping costs for an order will depend on the size, weight and quantity of the packages being shipped. Heartzap Safety Training & Equipment uses Purolator courier and we offer standard ground shipping.
Please see our Term and Conditions for Online Orders.
To return product you must obtain RMA number. Please fill out Read RMA request form.
Buying online from Heartzap Safety Training & Equipment is safe and reliable. Any and all personal information shared on our site, including credit card information, name and address is completely confidential and is encrypted throughout the ordering process; meaning it cannot be read or duplicated by any outside sources.
Your credit card will be charged at the time of purchase.
If you do not wish to place your order over the Internet, feel free to call our toll-free number, 1-866-764-8488, and place your order with one of our Customer Service Representatives. Please note that pricing our website is our web price only.
*Please see Contact Us for our Hours of Operation.
If you do not receive an Order Confirmation Email, please contact us toll-free at 1-866-764-8488 or by email: info@heartzap.ca.
Please contact us immediately by calling toll-free 1-866-764-8488 or email us at info@heartzap.ca. We try to ship our orders as soon as possible. Items currently in stock are often sent out within 3-5 business days from when the order was placed, so it is important that you let us know of any changes as soon as possible. When contacting us, please quote your name, confirmation number, and the details of your order.
Please see our Term and Conditions for Online Orders.
Please contact us via email at sales@heartzap.ca.
Please view the Emergency Medical Act / Good Samaritan law for your province/territory:
British Columbia – www.bclaws.ca
Ontario – www.e-laws.gov.on.ca
Prince Edward Island – n/a
Nunavut – www.canlii.org
Alberta – www.qp.alberta.ca <br />
Quebec – www2.publicationsduquebec.gouv.qc.ca
Newfoundland – www.assembly.nl.ca
Saskatchewan – www.qp.gov.sk.ca
Nova Scotia – nslegislature.ca
Yukon – www.gov.yk.ca
Manitoba – web2.gov.mb.ca
New Brunswick – n/a
Northwest Territories – www.canlii.org
The units are relatively inexpensive to maintain. There are three key costs you will need to prepare for:
Replacement of AED Pads: This is generally done every two-five years. You will need to replace both adult sets of pads. The cost ranges from $85.00/set to $224.00/set (depending upon the model purchased). If you have used the AED pads, you will need to replace the set that was used.
Replacement of the AED battery: The AED battery will need to be replaced every three to five years depending on the model you have purchased. The cost for a new battery ranges from $90.00 to $250.00 (depending upon the unit purchased).
CPR/AED Training: It is important that there are individuals within your facility that are trained on how to use the AED. The units are simple enough for anyone to use but it is important to have someone there who is comfortable with the entire process of the AED in the event there is a problem. General Instructor-led CPR/AED training ranges in price from $50.00/person and up. Heartzap Safety Training & Equipment offers standalone CPR/AED Training.
First aid kits should be part of a first aid station. You should place first aid stations strategically throughout your workplace. Your first aid stations should include:
When you have multiple buildings, you should treat each building as an individual workplace. All vehicles used for work purposes, including personal vehicles, should also have a first aid kit and supplies.
You can find the list of required items in Sections 8 to 13 of Regulation 1101. The list is different depending on the size of the workforce.
You should also include a pocket mask or other barrier device and multiple pairs of non-latex gloves in your first aid kit.
There is no ratio of first aid kits to employees. You need to make sure that first aid kits are easily accessible so that people can reach or access a first aid kit quickly.
A first aid kit should be portable and should NOT be kept in a locked cabinet, drawer or room. It should be in an area where it is visible or marked with a sign identifying its location.
Over-the-counter medications cannot be included in first aid kits.
Do not provide medication to someone who has been injured or is ill. It could lead to an allergic reaction or could mask the severity of the injury or illness, which could delay getting needed medical attention.
In training, first aiders are not taught to use these items. Providing medication or applying ointment is outside the scope of what first aiders are taught to do.
EpiPens® are not required under Ontario Regulation 1101 and should not be included in the first aid kits. We provide a special wall cabinet for EpiPens.
Yes, some alternatives are approved for first aid kit contents. They include:
The first aid requirements for employees working off-site are the same as for employess working on-site (e.g., first aid stations and certified first aiders).
All work crews must have adequate first aid supplies and a trained first aider according to the size of the crew.
Here are some of the requirements:
According to Regulation 1101, all workplaces in Ontario covered by the Workplace Safety and Insurance Act (WSIA) must provide first aid training to their employees.
The required training depends on the number of people working per shift at a workplace:
An employee, or a worker in the WSIA, is a person who performs work or supplies services for monetary compensation. A definition is available on the Ministry of Labour’s website.
Anyone can become a first aider (or a valid first aid certificate holder). A first aider should be able to provide prompt treatment. For example, you should not choose someone to be a first aider if they often work off-site or in closed-door meetings.
There is no required ratio of trained first aiders to total employees under Regulation 1101. Workplaces must have at least one person on site at all times who has a valid first aid certificate (according to the number of people working per shift).
It is a best practice for employers to assess their workplace to determine how many first aiders they need based on things like the size and layout of the workplace. For example, a first aider should be able to reach an injured person within two minutes. We recommend a minimum of 10% of your workplace trained
All employees, regardless of their employment status, must be given first aid treatment when they need it.
Most first aid certificates are valid for a maximum of three years. Training providers may set a higher standard and issue their certificates with a two-year validation period
Before your certificate expires you will need to complete the training again to maintain your certification.
You can renew your standard first aid certificate one time by completing a one-day standard first aid renewal course with the original provider before your original certificate expires. The new certificate will state “renewal or recertification” on it.
If you have already renewed your standard first aid certificate once, you will need to earn a new certificate from an approved provider when your renewed certificate expires.
Yes. Employers are required to cover the cost of first aid training and supplies. This includes covering wage costs for an employee’s time while they are completing an approved first aid training program.
Yes. If you have a first aid certificate from an approved provider in another province, we will accept the certificate until it expires. After the certificate expires, you must complete your first aid training with a WSIB-approved provider in Ontario.
Course participants are given access to the online content for a period of one year after certification and may log on as needed to reference content or refresh their knowledge.
The blended learning online session offers students a variety of elements to learn program content including videos, lesson narration, and special features. In addition, interactive learning experiences include: